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What should we improve?
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Official contact address
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Protect your account: never email a password, verification code, session cookie, device token, model API key, CLI credential, or private Canvas file. PenEcho support will not ask you for those secrets.
Community
Product discussion, early preview builds, and peer help from other PenEcho users. Use this for general how-to questions.
Join the DiscordPrivacy and data
Access, correction, export, deletion, retention, or other personal-data questions. We may verify account ownership.
Privacy requestSecurity report
Account compromise, vulnerability disclosure, suspicious login behavior, or exposed credentials. Do not test against another user's data.
Security reportAbuse or legal concern
Spam, impersonation, unlawful content, intellectual-property concerns, or a valid legal request.
Abuse reportLicensing
AGPL compliance, commercial licensing, trademark permission, hosted-service use, or third-party license questions.
Licensing questionService status
Check the live service response before reporting a broad outage. The endpoint reports availability and configured service modes, not private account data.
View statusWhat to include
- the page or feature affected;
- the approximate time and your time zone;
- the browser or operating system;
- a request ID or exact error message, if shown; and
- a screenshot with personal information and Canvas content removed.
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